Layer D
Onboarding & Training RaaS
Accelerate new hire ramp time with structured checklists, SOP-guided learning paths, and knowledge-assisted Q&A—with manager oversight at every checkpoint.
Consistent quality. Reduced ramp time. Fewer repeat questions.
Outcomes we deliver
Measurable improvements to your firm's onboarding and training operations.
Reduced Ramp Time
Structured 30/60/90 day programs get new hires productive faster. Clear milestones, not vague expectations.
Consistent Quality
Every new hire follows the same structured program. No more variation based on who trains them.
Fewer Repeat Questions
Knowledge-assisted Q&A with citations means new hires get answers without constantly interrupting senior staff.
What it includes
A complete onboarding and training system with manager oversight.
Structured Checklists
- 30/60/90 day milestone programs
- Role-specific task sequences
- Completion tracking and verification
- Manager sign-off at each checkpoint
SOP-Guided Learning
- Structured learning paths through SOPs
- Templates and examples for each task
- Knowledge-assisted Q&A with citations
- Progress tracking and gap identification
Manager Oversight
- Review checkpoints at key milestones
- Dashboard visibility into progress
- Alerts for falling behind schedule
- Quality verification before sign-off
Reporting & Analytics
- Time-to-productivity metrics
- Checklist completion rates
- Knowledge gap identification
- Weekly progress reports
KPIs we track
Measurable outcomes, not activity metrics.
Time-to-Productivity
Days until new hire is fully productive
Checklist Completion
Percentage of milestones completed on time
Rework/Revision Rate
Reduction in corrections needed
Onboarding Satisfaction
New hire experience rating
Sample 30/60/90 day program
Structured milestones customized for your firm.
30
DAYS
Foundation
- • Firm systems and tools setup
- • Core SOP review and certification
- • First client shadowing complete
- • Basic task completion (supervised)
- • Manager checkpoint #1
60
DAYS
Building
- • Independent task completion
- • Advanced SOP certification
- • Client interaction (supervised)
- • Quality metrics on target
- • Manager checkpoint #2
90
DAYS
Proficient
- • Full workload capacity
- • Independent client interaction
- • All SOPs certified
- • Quality metrics sustained
- • Final manager sign-off
Ready to accelerate new hire ramp time?
Start with a pilot and see measurable results in 30–45 days.